Privacy Policy

We may collect the following information when you interact with us:

• Contact information — your name, email address, mobile phone number, and business name.
• Information you submit — details you provide through forms, booking requests, surveys, chat widgets, or when you contact us.
• SMS consent records — documentation of how and when you opted in to receive text messages from us.
• Messaging interaction data — records of messages sent and received, and responses such as STOP or HELP keywords.
• Website usage data — information collected automatically through cookies and similar technologies, such as your IP address, browser type, pages visited, and how you arrived at our site.
• Billing and subscription information — your plan, billing history and payment records. Card details are collected and stored directly by our payment processor and are never stored on our systems.

We collect your mobile phone number and consent to receive text messages only when you provide them directly — for example, by submitting a form on our website, requesting a call or consultation, or otherwise opting in to our messaging program. Providing your phone number and agreeing to receive text messages is always optional and is never required as a condition of submitting a form or receiving our services. Consent to receive marketing text messages is collected separately and is never pre-checked or assumed.

We use the information we collect to:

• Respond to your inquiries and requests.
• Provide the services you have requested.
• Send appointment reminders, confirmations, updates, and service-related notifications.
• Send promotional or marketing messages — only if you have separately opted in to receive them.
• Manage your communication and opt-out preferences.
• Improve our website, services, and customer support.
• Comply with legal obligations.

• Consent: By providing your mobile phone number and opting in, you agree to receive text messages from Quantum AI Assistance related to the purpose for which you opted in (such as appointment reminders, service updates, customer care, or — where separately authorized — marketing).
• Message frequency: Message frequency varies based on your interactions with us.
• Cost: Message and data rates may apply, depending on your mobile carrier and plan.
• Opt-out: You can opt out of receiving text messages at any time by replying STOP to any message. After you reply STOP, you will receive a confirmation message and will not receive any further texts unless you opt in again.
• Help: For help, reply HELP to any message, or contact us at hello@quantumaiassistance.com or +91 6364 467 607.
• Carrier disclaimer: Carriers are not liable for delayed or undelivered messages.

No mobile information — including phone numbers and SMS opt-in or consent data — will be shared with third parties or affiliates for marketing or promotional purposes.

We may share mobile information only with subcontractors or service providers who support our operations — such as customer service, messaging delivery, or technical platform providers — and only as necessary to deliver the messaging services you requested. These providers are bound by confidentiality and are not permitted to use your information for their own marketing.

Text messaging originator opt-in data and consent are not shared with any third parties for their marketing purposes under any circumstances.

Aside from the SMS data described above, we may share information:

• With service providers who help us operate our business (e.g. hosting, CRM, analytics, payment processing), under confidentiality obligations.
• When required by law, subpoena, or other legal process.
• To protect the rights, safety, or property of Quantum ROAS Media, our customers, or others.
• In connection with a business transfer, such as a merger or acquisition.

We do not sell your personal information.

Our website uses cookies and similar technologies to operate the site, remember your preferences, and understand how visitors use our site. You can control cookies through your browser settings. Disabling cookies may affect some site functionality.

We use reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain your personal information, including SMS consent records, for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Quantum ROAS Media is registered in India and our team and service providers may operate from multiple countries. Where we handle personal data, it may be transferred outside your region. We use appropriate safeguards with our service providers and take reasonable steps to ensure your data receives an equivalent level of protection.

Where we operate a CRM, website or messaging system on your behalf, that system will hold personal data about your customers and enquirers. For that data you are the controller and we act as a processor on your instructions. We process it only to deliver the services you have engaged us for, we do not use it for our own purposes, and we do not sell or share it. You are responsible for the lawful basis on which you collected it.

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction or deletion of your information.
• Withdraw consent for communications at any time.
• Opt out of marketing communications.

To exercise any of these rights, contact us at hello@quantumaiassistance.com.

Our services are not directed to individuals under 18, and we do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. Continued use of our services after changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or how we handle your information, contact us:

Quantum ROAS Media (trading as Quantum AI Assistance)
5th Cross Road, Venkatapura Main Rd, 1st Block Koramangala, HSR Layout 5th Sector, Bengaluru, Karnataka, India
Email: hello@quantumaiassistance.com
Phone: +91 6364 467 607

This Privacy Policy should be read together with our Terms and Conditions.